Historic White Horse Inn

2011 Celebrates our 161st Anniversary as Michigan's Oldest Restaurant

Restaurant

Menu

$9.95 Sunday Brunch

Sleigh/Carriage Rides

Cooking Classes

Valentine's Day Events

St. Patrick's Day

Daily Promos/Events

Private Parties/Catering

Tearoom

Buy Gift Certificates

Buy Dressings/Seasonings

Oldest Restaurant in Mich

Ghost Lorenzo

Proceeds Day FUNdraisers

Consulting Services

Photos-Now and Then

Current Discount

Summer Car Cruises

Sign Up-Map-Contact

Foodservice Management, Consulting and Training Services

 

Already own a restaurant?
Wilkins Hospitality Group offers a variety of services required for a successful restaurant startup, maintaining and improving current operations, staff training and refresher courses, protecting your liquor license with staff TIPS training for responsible serving of alcohol,  or a helpful review operational struggles.
   We can help you to improve the quality of your business services, products and personnel.

Loss Prevention Controls - Is employee theft a problem?  Do you have Loss Prevention controls in place?
Marketing - Are you reaching your target customer market?
Public Relations - How is your staff handling customer issues and problems?  Do they know how to solve problems to keep customers?
Front and Back of the House Operations - Development and Maintenance of internal staff systems
Customer Service Training Program - What is the customer's perspective?  How can we improve repeat business?
Increase Per Person Productivity- Do departments know what they should be doing?  How is staff using their "down time"?  What are staff expectations?
Organizational Communication - How does information reach staff?
Problem Resolution - Does staff know how to solve food and service issues with customers to insure return patronage?
Increasing Server Sales and Professional Sales Skills- Are servers suggestive selling?  Do they know their products? 

Thinking of purchasing a restaurant or foodservice operation?
Wilkins Hospitality Group offers a variety of services required for a successful new restaurant or foodservice operation.   We can assist you from the beginning.  From assessing a new location, helping with a successful grand opening and first few months of operation to providing the management team to oversee it for you.

Project planning/coordination of a new restaurant/foodservice operation
Food and beverage pricing and portions
Menu development
Guest and staff safety issues
Purchasing and inventory
Implementation of financial controls
Employee customer service training
TIPS Training - Serving Alcohol Responsibly
Marketing and public relations
Staff recruitment and hiring
Customer service handbooks and training materials
Job descriptions, personnel manuals and internal forms
 

Do you need an operator for your restaurant or foodservice operation?
Wilkins Hospitality Group can manage and operate your restaurant or foodservice business .  Owners Tim and Lisa Wilkins collectively have over 50 years of successful operations experience in the Metro Detroit hospitality industry.  From operating individual and multiple independent restaurants to major arena and stadium management contracts, Tim's knowledge is vast and wide.  Lisa is a marketing, training and public relations specialist with a proven track record of customer service and community relations success.

BIO
Wilkins Hospitality Group
Owners: Tim and Lisa Wilkins
 

Wilkins Hospitality Group is a foodservice management, consulting, and training services organization. Owners Tim and Lisa Wilkins collectively have over 50 years of successful operations experience in the hospitality industry. Tim's knowledge is vast and wide from operating individual and multiple independent restaurants to major arena and stadium management contracts. Lisa is a marketing, training, and public relations specialist with a proven track record of customer service and community relations success. Together they have a formula for success.

 
Other Businesses Ventures

In addition to years of experience and managing Wilkins Hospitality Group, Tim and Lisa also still live and experience the restaurant life day-to-day with the two thriving operations they own – The 157 year old Historic White Horse Inn and Miss Lucy’s Tearoom, both in Metamora, Michigan. Recently, they also developed and promote a signature product line of house dressings and seasonings.

 
Support of Local Charities

Over and above all their business ventures, Tim and Lisa find time to leverage their operation of the Historic White Horse Inn to raise tens of thousands of dollars for local causes with their own creation of fundraising events held throughout the year including “Corks & Forks”, “What’s Cooking for Charity” and “Proceeds Day—Dining for Dollars”. Moreover, both Tim and Lisa donate a substantial amount of time and resources to other non-profit organizations with their board membership, volunteer activities, and generous support.   They are proud to support COTS “Soup City”, Detroit Zoo “Sunset at the Zoo”, Variety – The Children’s Charity, Share our Strength Taste of the Nation, the Oakland Press “Empty Stocking Fund”, Suite Dreams, Crittenton Hospital, Lapeer Medical Center, Metamora Land Preservation Association and both the Oxford and Metamora Chambers of Commerce.

 
Tim Wilkins Experience

Tim began his restaurant career at the age of 16 washing dishes and cooking for Machus Restaurants and Pastry Shops.  Before long he worked his way up to General Manager of several Machus operations.  His vast experience led him to represent Machus Management Services with their management contract with Palace Sports and Entertainment.  Tim assisted with the grand opening implementation and operations of  the Palace of Auburn Hills, Pine Knob Music Theatre and MeadowBrook Music Theater overseeing 180 luxury suites, restaurants, clubs, bars, banquet facilities and catering resulting in over 8 million in annual sales.  His past experience also includes working as a Director of New Business Development for Volume Services, Inc. acting as a national consultant for stadium and arena contracts providing luxury suite service, catering, banquets and restaurant operations for arenas and stadiums all over the country.   Tim also worked for the Matt Prentice Restaurant Group as Senior Managing Partner for Northern Lakes Seafood Company, opening with a prestigious “Four Star” award. 

 
Lisa Wilkins Experience
Lisa also began her career in the hospitality industry at the age of 16 for Machus Restaurants and Pastry Shops.   After taking time off to start and raise their family, she returned to Machus to take a corporate position of Promotions and Marketing Manager responsible for developing promotional and marketing strategies for Machus Restaurants and Pastry Shops.  Before purchasing the White Horse in 2001, Lisa also held Executive Director positions for two local charities, Forgotten Harvest (hunger relief organization) and the Pheasant Ring Community (helping families with adult children with autism).  Lisa is nationally certified independent T.I.P.S. Trainer.  T.I.P.S. is a global leader in education and training responsible service, sale and consumption of alcohol.
 

Wilkins Hospitality Group can be reached at (248) 941-9195 (Tim Wilkins), or (248) 881-4237 (Lisa Wilkins), or by email at info@wilkinshg.com. For more information, please visit the Wilkins Hospitality Group website at www.wilkinshg.com, the Historic White Horse Inn at www.historicwhitehorseinn.com, and Miss Lucy’s Tearoom and Gift Shop at www.misslucystearoom.com.

Contact!

Tim Wilkins

Phone:  248-941-9195

Lisa Wilkins
Phone:  248-881-4237

Email:  info@wilkinshg.com

Most Recent Project
The Wilkins' currently serve as consultants for The Whitney Restaurant in Detroit.

References available.


Reservations Always Accepted
810.678.2150

Business Hours
Monday Closed
Tuesday thru Thursday  11:30am - 9:00pm
Friday and Saturday  11:30am - 10:00pm
Sunday: Old Fashioned Country Brunch 10:00am - 1:00pm
Sunday:  1:00pm - 8:00pm

Miss Lucy's Tearoom Luncheon Tea - Saturday 11:30am - 3:00pm
(Tearoom is open daily with a reservation of 8 adults or more)

Address
1 E. High Street (Dryden Road)
Metamora, MI  48455
Just a few miles north of Oxford and south of Lapeer!